Program
The program name is Wine Hardware customer-care texts. Wine Hardware sends these messages from 1617 Locust St, Walnut Creek, CA 94596.
This is a conversational and informational program. It does not send marketing texts.
What we send
We text about a request you made. Messages may concern your inquiry, order, delivery, installation appointment, or Karl's Cellar Club membership.
How you opt in
You may opt in by checking the optional SMS box on a Wine Hardware website form, or by texting or calling the shop. If you opt in by phone or text, we will confirm the same disclosure before sending program messages.
Frequency and rates
Message frequency varies by conversation. Messages may recur while we work on your request, order, appointment, delivery, or membership.
Message and data rates may apply.
Carriers are not liable for any delayed or undelivered messages.
How to opt out or get help
Reply STOP to opt out at any time. We may send one confirmation that you have opted out. We will send no further program messages unless you opt in again.
Reply HELP for help. You can also call (925) 944-1084 or email michael@winehardware.com. Reply STOP to opt out.
Your information
We do not share mobile information or SMS consent with third parties or affiliates for marketing or promotional purposes. If Aircall is adopted, it may process phone numbers and message details only as needed to deliver and support these messages.
See our Privacy Policy for more about how we handle information.
Contact
Effective date
Effective date: September 11, 2026.